Discover how MaineHealth, Northern New England's largest integrated healthcare system, unified LSA, wellbeing, recognition, and communities into one platform — exceeding every adoption goal and driving 43K+ recognitions across a distributed workforce of 25,000 care team members.
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MaineHealth exceeded their 60% adoption goal by 33%, achieving 80% platform adoption in their first year — strong early engagement across a highly distributed workforce.
Peer-to-peer recognition drove 43K+ moments of appreciation in the first eight months, shifting MaineHealth from a rewards-based model to an everyday culture of connection.
LSA claim participation reached 67% — more than double the 30% baseline goal — with $4.2M in funds utilized across physical, financial, emotional, and family categories.
At 20.4 actions per user, MaineHealth's engagement depth is approximately 270% above industry benchmarks — reflecting consistent, repeat participation across care teams.
MaineHealth is Northern New England's largest integrated healthcare system, serving communities through a network of hospitals, clinics, and care services. Supporting employee engagement across this diverse workforce required solutions that were flexible, accessible, and easy to use for frontline and non-desk employees. The organization needed a way to bring these solutions together to improve access, increase participation, and strengthen connection across the system.
Fragmented wellbeing and recognition programs made it difficult for care team members to know what resources were available and to build engagement across our workforce. Espresa unified everything into a single platform, creating a more connected and accessible experience for employees."
Discover how HR leaders are using Espresa to deliver flexible, data-backed benefits programs that strengthen engagement, retention, and employee experience. Explore our case study library to see how organizations are applying these strategies to support diverse teams globally and equitably.
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