Logo

Airbnb Case Study

How Airbnb Achieved 91% Global Benefits Engagement with a Single Scalable LSA Platform

Learn how Airbnb delivered equitable, flexible benefits across 23 countries without adding administrative load.

Download the Case Study
Banner

Results Snapshot

23
Countries

Employees across 23 countries adopted Airbnb’s global LSA program—showing strong participation and cultural alignment.

6940
Employees

All gained access to flexible, localized benefits through one unified platform supporting true global equity.

100%
Localized

Delivered in native languages and currencies worldwide—removing barriers and simplifying administration.

91%
Engagement

A 91% employee engagement rate showed that the unified LSA platform delivered benefits people actually used, driving meaningful participation worldwide.

What You’ll Learn in this Case Study

  • How Airbnb built a globally scalable LSA program
  • How they eliminated fragmented point solutions
  • How they supported Live & Work Anywhere Initiatives
  • The outcomes Espresa unlocked
Learning Image

About Airbnb

About Image
Company Logo

Airbnb was founded on the idea of building a community of belonging. Including short- and long-term rentals around the world, their aim is to create unique and meaningful experiences everywhere. Plus, Airbnb now has a live and work from anywhere initiative for its employees so that employees have freedom to be wherever they want to be.

Testimonial Author

Espresa helps us avoid having 10 or 15-point solutions that only a fraction of employees use.

Tracy Desmond
Head of Global Benefits & Wellbeing, Airbnb
Download Form

Download the Airbnb Case Study

Explore More Customer Stories

Discover how HR leaders are using Espresa to deliver flexible, data-backed benefits programs that strengthen engagement, retention, and employee experience. Explore our case study library to see how organizations are applying these strategies to support diverse teams globally and equitably.

Read More