Logo

Avalara Case Study

How Avalara Unified Global Benefits to Pioneer the Future of HR

See how Avalara accelerated its benefits evolution by adopting flexible LSAs—overcoming legacy systems, boosting employee access to wellbeing resources, and building a modern, scalable model for global support.

Download the Case Study
Banner

Results Snapshot

92%
Satisfaction

Avalara achieved a 92% member satisfaction rate with their new global benefits platform.

90+
Countries

The program successfully delivers consistent benefit experiences across 90+ countries.

5,000+
Employees

The platform supports approximately 5,000 eligible employees worldwide.

$1,200
Annual

Employees receive a $1,200 annual LSA wallet to prioritize what matters most to them.

What You'll Learn in this Case Study

  • How Avalara replaced inconsistent, per-country programs with a unified global strategy
  • How they used modular Lifestyle Spending Accounts (LSA) to provide flexibility across family, wellness, and fun funds
  • How to streamline global benefits administration and optimize budgets while scaling a people-first culture
  • The impact of providing equitable access to medical, life, and retirement resources regardless of employee location
Learning Image

About Avalara

About Image
Company Logo

Avalara is a dynamic force in global tax compliance SaaS, fusing cutting-edge technology with a deep understanding of customer needs. As a leading provider of tax and compliance solutions across industries and around the world, Avalara strives for excellence and seamless brand experiences for both its customers and its global workforce.

Testimonial Author

"We needed a unified platform. Ensuring global access to the same resources was a major driver for this change."

Tabitha Mondragon
Sr. Director, Global Benefits, Avalara
Download Form

Download the Avalara Case Study

Explore More Customer Stories

Discover how HR leaders are using Espresa to deliver flexible, data-backed benefits programs that strengthen engagement, retention, and employee experience. Explore our case study library to see how organizations are applying these strategies to support diverse teams globally and equitably.

Read More