Discover how JM Family Enterprises transformed a collection of fragmented point solutions into a unified benefits platform — driving 96.6% adoption, +35pt wellbeing participation, and a shift to 60% marketplace spend in two years.
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Platform grew from 87% to 96.6% in year 2 — a nearly 10-point jump driven by a more unified, intuitive benefits experience.
Wellbeing challenge participation surged from 54% to 89% driven by incentivized, flexible engagement.
Repeat usage increased as more associates actively engaged with their benefits, with total claims volume rising 18% year-over-year.
Marketplace spend grew from 40% to 60% YoY, signaling a shift from reimbursement-first to marketplace-first behavior.
JM Family Enterprises is a Toyota-affiliated enterprise supporting 5,000+ associates across corporate, manufacturing, and operations environments throughout the U.S. Committed to investing in their people, JM Family partnered with Espresa to deliver a unified, flexible benefits experience that meets associates wherever they work–driving measurable engagement growth year-over-year.
"We chose Espresa because it brings LSAs, wellness, and challenges together in one place — making it easier to support and celebrate our people through one seamless, engaging platform year-over-year."
Discover how HR leaders are using Espresa to deliver flexible, data-backed benefits programs that drive measurable engagement and sustained results year-over-year
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