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Samsung Case Study

Driving YoY Growth Through Flexible Benefits, Wellbeing, and Engagement Expansion

See how Samsung evolved fragmented reimbursement programs into a unified LSA and engagement platform — driving 95% participation, 91% LSA budget usage, +80% wellbeing participation growth, and $1.87M reimbursed.

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Results Snapshot

95%
Participation Rate

Up from ~90% baseline, reflecting +5% YoY growth.

91%
LSA Budget Used

Near-full allocation usage across eligible employees.

+80%
Wellbeing Participation Growth

Samsung expanded engagement beyond reimbursements into wellbeing programs and events.

$1.87M
Reimbursed

An +8.6% YoY increase from the $1.72M baseline.

What You'll Learn in this Case Study

  • How Samsung unified fragmented reimbursement programs into a scalable LSA platform.
  • How participation grew from ~90% to 95% YoY.
  • How LSA spend increased from $1.72M to $1.87M without adding complexity.
  • How wellbeing participation grew +80% as Samsung expanded into broader engagement.
  • How support requests decreased 55% as employees gained clarity and confidence.
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About Samsung

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Samsung Semiconductor is dedicated to advancing technology and innovation to create superior products and services that contribute to a better global society. Guided by a business philosophy of investing in people and technology, Samsung empowers its global workforce to drive meaningful change

Testimonial Author

“Adopting the Espresa Lifestyle Spending Accounts (LSA) has been incredibly beneficial for us. In many ways, these accounts have been a complete game-changer for our employee experience, significantly enhancing overall satisfaction and engagement.”

Sarah Schutzberger, RD,
Wellness and Benefits Sr. Manager, Samsung
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